M3M India, the builder behind the Trump Tower project in Gurugram, has publicly refuted claims made by resident Varun Suhag, who alleged that he and his family were placed under "house arrest" due to lift inaccessibility. In a statement released to India Today Digital, M3M emphasized that Suhag was never restricted from leaving his apartment or accessing the building's common areas, countering the serious nature of the accusation.

Suhag's claims included difficulties in moving furniture, which he attributed to the builder's actions. M3M responded by clarifying that the lift restrictions mentioned by Suhag were part of standard security protocols and not a means to confine residents. The builder's statement aimed to clarify the situation and alleviate concerns regarding the living conditions at the luxury property.S2

The incident has highlighted ongoing tensions between residents and management in high-end residential complexes, where security measures can sometimes lead to misunderstandings. M3M's swift denial of the allegations indicates the company's intent to maintain its reputation, especially given the high-profile nature of the Trump Tower brand.S1S2