Some of Microsoft's most popular products, including Outlook, Teams and Copilot, stopped working across the world, leaving many users without email and other services. The company says it is seeing "encouraging recovery progress" as it works to restore access.

A prolonged outage left many people without email and other services, and the episode has renewed attention on how much of the world's technology depends on a small number of companies. Reporting on the company's effort to get services back online describes a rush to restore access after the disruption spread widely.S2

Microsoft has not yet fully restored every affected service, and the company's updates have focused on the progress of recovery rather than a final resolution. The disruption has underlined how quickly failures at a single provider can ripple through workplaces and communication tools used around the globe.S1S2