· Microsoft says all services, including remaining enterprise customers, are fully restored ↓
Some of Microsoft's most popular products, including Outlook, Teams and Copilot, stopped working across the world, leaving many users without email and other services. The company says it is seeing "encouraging recovery progress" as it works to restore access.
A prolonged outage left many people without email and other services, and the episode has renewed attention on how much of the world's technology depends on a small number of companies. Reporting on the company's effort to get services back online describes a rush to restore access after the disruption spread widely.S2
Microsoft has not yet fully restored every affected service, and the company's updates have focused on the progress of recovery rather than a final resolution. The disruption has underlined how quickly failures at a single provider can ripple through workplaces and communication tools used around the globe.S1S2
Microsoft says consumer services fully recovered; enterprise services show sustained recovery
- Microsoft said on Friday its consumer services had fully recovered, according to Jpost.
- Microsoft said it was seeing sustained recovery for its Microsoft 365 enterprise services after an outage lasting over 24 hours, according to Jpost.
- Microsoft said the incident was introduced by an issue during an earlier network capacity upgrade and that the underlying problem has been fixed, according to Jpost.
- Microsoft said it restored services gradually, checking stability at each stage, and will publish a full post-incident report, according to Jpost.
- Microsoft apologized to customers and partners for the disruption, according to Jpost.
Microsoft says all services, including remaining enterprise customers, are fully restored
- Microsoft said Saturday it had restored service to the remaining impacted customers and regions, according to Standard.
- Microsoft said the underlying issue of the incident has been addressed, according to Globalnews.
- Canada's AI Minister Evan Solomon said the Government of Canada was also affected, according to Globalnews.
- Governments including Japan, Singapore and Australia reported that the hours-long episode affected some of their operations, according to ABC News.
- Downdetector said it received outage reports from users in more than 70 countries and territories, according to ABC News.
