Microsoft has apologised for a global service outage that disrupted its systems, with the company saying it is working to stabilise its services and restore them for users. According to its work on the problem, the company is testing fixes, rerouting traffic and boosting server capacity.

In a statement posted on X, Microsoft said the disruption was caused by a technical issue linked to an earlier network capacity upgrade, which surfaced following a recent network change. The company said it was deeply sorry for the disruption its customers had experienced.S2

Reports indicate the outage is easing as those measures take effect, though the company has not set out a timeline for full restoration in the material available.S1S2