Joanna Boydell steps down after widespread criticism over company’s handling of guest safety issuesThe boss of Travelodge has resigned after widespread criticism of her handling of security failings at the hotel chain, including a shocking case where a domestic abuser was given a key to a woman’s room before assaulting her.In a brief company statement on Thursday, Travelodge said Joanna Boydell had stepped down and temporarily replaced by its finance chief, Ray Reidy. The boss of Travelodge has abruptly quit as the chain continues to overhaul its safety procedures following a sexual assault at one of its hotels. Key points and original sources are listed below.
- Joanna Boydell steps down after widespread criticism over company’s handling of guest safety issuesThe boss of Travelodge has resigned after widespread criticism of her handling of security failings at the hotel chain, including a shocking case where a domesti...S1
- The boss of Travelodge has abruptly quit as the chain continues to overhaul its safety procedures following a sexual assault at one of its hotels.S2
- Jo Boydell was heavily criticised for how she handled an incident where a guest at Travelodge in Maidenhead, Berkshire, was sexually assaulted by a man given a key card to her roomS3
- Staff mistakenly issued a key card to a woman’s attackerS4