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Vodafone incentivised security staff to fine its own franchisees

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The Guardian - UK 3 days ago • theguardian.com
Vodafone incentivised security staff to fine its own franchisees
Shopkeepers charged millions of pounds, including alleged £10,000 penalty for mistake that cost firm £7.08Vodafone incentivised its security staff to increase “clawbacks” levied on its own franchisees, as part of a progr…
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